If you’re new to design, the interface can be pretty overwhelming at first and that’s okay – the Drag & Drop design editor is user-friendly and feature-rich. Let’s start from basics Section blocks must be implemented first, then different elements can be added upon it. Sections are the foundation of the newsletter. https://help.sender.net/wp-content/uploads/2020/08/Screen-Recording-2022-11-11-at-12.08.35.mov After you […]
I do not have a business email address. What should I do?
In order to use Sender.net, users must have a working business email address – it helps with exceptional deliverability and has other useful perks. I don’t have a working business email. What should I do? We recommend using Google Workspace service. It gives many features, but most importantly, it provides you with the business email […]
How to import subscribers from MailChimp
The transitioning between providers should be easy and straightforward, so we created a sophisticated tool, especially for that. First of all, to transfer subscribers from Mailchimp to Sender, you will need to open the Sender dashboard and click on the Subscribers section. Then select the “Add subscribers” button on the screen’s right side. Here is […]
Active subscribers
Subscribers who have active status are not bounced, unsubscribed, and have not reported spam. That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.
How to save sections in the Design Editor
Saving sections can be beneficial for future designs – it can reduce workload while designing a brand-new newsletter, furthermore, well-developed sections will save time and help you later. While in the drag & drop editor, hover over the needed section and click on the “Save” icon. Once the “Save” icon is clicked, the section will […]
How to save a newsletter’s design/template
Keeping newsletter design can be beneficial for future use, that’s why we advise saving final email designs. The saving process is quite simple. While in the editor, click on the “Design settings” button, then tap on “Save as template” Now your newsletter design is saved in the “Email templates” section under “My templates”, which can […]
The HTML element in Design Editor
The HTML element is essential for users who need to insert a custom-coded section or a full HTML template while using the “Drag & Drop” design editor. This feature allows you to have completely customized design elements. How can I use it? First of all, drag the “Custom HTML” element into the selected section, and […]
“Undo” and restore buttons
The “undo” button is pretty self-explanatory. It works the same way as on the other programs. It lets you go back on and restore previous designs or edit. The restore button works similarly, though it has few differences. For a start, it shows the exact date of the recent change and lets you move back […]
What additional information do I need to provide for my account’s verification?
In order to protect our clients against spam, we have sophisticated a system that flag accounts that contain suspicious information. In most cases, the system works fine; however, sometimes perfectly innocent accounts get flagged. Many factors contribute to this, so – if you see this notice, don’t worry. It might not even be something directly […]
Mobile features of the Design Editor
The new Design editor is more mobile responsive than ever. There’s a mobile view within the editor itself. You’ll be able to see how your campaign looks like on a mobile device, so you won’t need to send any campaigns to yourself to check how it looks on mobile. https://help.sender.net/wp-content/uploads/2019/03/Screen-Recording-2022-09-14-at-16.21.55.mov There are a few other […]
