Subscribers can be imported via subscription section or by opening particular group and adding recipients within it. Let’s start by opening the Subscribers’ section and clicking the “Add subscribers” button. After the button is clicked, the import section will appear. Here we must choose how we’re going to do that: Via file (excel (xlsx., txt. or […]
How to delete unsubscribed or bounced email addresses?
If you need to delete the unsubscribed or bounced email addresses, you can do that with a few clicks. First, go to the subscriber’s section, then click on “Status” button and select “unsubscribed” or “bounced” when the option is selected, you will be presented with all unsubscribed and/or bounced recipients. Next, select all filtered recipients […]
How to create an automated welcome email?
Start by heading to the ‘Automation’ section and then clicking on the ‘Create new workflow’ button at the top. Next, you will need to select a trigger that will begin the whole automated sequence. In this case, we’ll pick the “Subscriber added to a group ” trigger, which means added subscribers will activate automation’s flow. […]
How do I delete my account?
In order to delete the account, click on “Settings” section tap on “Delete account” button on top. That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.
How to get an invoice for my order?
If you have made an order and want to download the invoice, you can find it in the “Billing” section. Here’s a brief video-guide on how it’s done. https://help.sender.net/wp-content/uploads/2020/09/Screen-Recording-2022-11-11-at-15.00.33.mov#t=,5 That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat […]
Where can I find active and unique subscribers?
The dashboard section holds several shortcuts. The subscription plan counters’ block is one of them. There is also a table with active subscribers, unique subscribers, and sent email counts. Another place where unique and active subscribers can be found is the billing section. Simply go to Settings -> Billing. That’s it! If you got stuck […]
How do I verify my domain?
Domain verification allows us to improve deliverability and it’ll only take a few minutes to do. Here is a comprehensive tutorial on the matter. First, open the dashboard and click on “Settings” then open Domains tab and finally tap on “Add domain” button. Next, you will need to enter your domain name and associated email […]
How to create or delete users from an account?
User’s creation is a pretty simple process: open the main dashboard, click “Settings” -> “Users” -> “Add User”. After that, you will need to add a business email address and password of the new user. That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, […]
Campaign’s management
Campaigns Here you will start creating email campaigns. When the campaign section is opened, users will access campaign library, which contains sent campaigns, drafts, scheduled campaigns, etc. Moreover, you can open campaign reports as well. More on them here. Let’s start by clicking on a “New campaign” button on the top. After the button is […]
Campaign’s Reports: Subscribers Actions
Subscribers Actions The subscriber’s activity section summarizes campaign performance, e.g., like how many recipients have opened it, how many recipients received the campaign, how many of them clicked on a particular link, how many unsubscribed, and etc. Let’s start by opening the dashboard and clicking on the campaign -> view reports section. Subscriber actions overview […]
