Unfortunately, it’s impossible to cancel a regular campaign after it has been sent – unless it’s a scheduled campaign. Scheduled campaigns can be canceled in a few clicks. Open the Campaign section, select the “Scheduled” tab, and hit the “Cancel schedule” button on the right side. Thats it! If you got stuck on a specific […]
How to create a “reply to” button in the newsletter?
If you prioritize customer feedback, you should consider adding a visible reply-to button in the newsletter’s body. Creating a “reply” button is pretty simple. Firstly, you will need to drag the button element into the selected section. When that’s done – the button’s “link” section should have a shortcut: mailto:email address – e.g., mailto:[email protected]. Now […]
How to create an automated abandoned cart email?
Go to Automations -> Create new workflow. An automated abandoned cart email can be created by choosing the “A cart is abandoned” trigger. Then you should add a delay. Next, select the newsletter template called “Abandoned cart”. This template can be customized as needed – simply leave the section with {$cart_contents} script. However, don’t forget […]
Guide on popups forms
In order to create a popup form click “Forms” in the main menu bar. Then click “Create a new form” and you will be presented with different form options: Embedded form Popup form In this case, choose the Popup form. Popup forms Creating a popup form is an easy process. Once you click on “Create […]
Guide on subscription forms
In order to create a form, click ‘Forms’ in the main menu bar. Then click “Create a new form”. After the last step, you will be presented with different form options: Embedded form Popup form Then name your form and click “Create”. In this particular case, choose the Embedded form. Choose between Default and Basic […]
Choosing a Starting Trigger and Building the Workflow
First, you will need to pick a trigger and then start creating a required sequence (newsletters must be created within the automation’s workflow). Start by creating a simple welcome email to greet recently joined subscribers. This short video guide below will illustrate the whole process and how easily it can be done. https://help.sender.net/wp-content/uploads/2020/09/Screen-Recording-2022-11-22-at-13.19.43.mov All automated workflows […]
Can I see which subscribers did not open my newsletter?
Of course, the easiest way to do that is by going to the Campaigns section and clicking on the “View Reports’ button. Then you will be taken to the reports section, next click on “Subscriber actions” and select the “Unopened” tab. From here on you will be able to export, view/edit individual subscribers who did […]
How does ‘Google Analytics’ work?
In a nutshell, UTM Parameters are tags that you attach to the end of a URL in order to track each click of a link. Once you enable google analytics, the system will automatically add UTM parameters to the links within the campaign. There are three types of UTM parameters you can choose from to […]
Reports: understanding bounces
First of all, it is crucial to know about hard and soft bounces to be able to fully understand reports. If you don’t know what bounces are, please read the Soft vs Hard bounces article. Let’s assume this report is of a campaign you have previously sent. There are 76 506 sent emails. The report […]
How do I start? It’s easier than you think
Getting started is easier than you think – we managed to shorten registration process by a mile! Let’s start by signing up for a free plan. You can start by clicking here – next you will be brought to a registration page. Fill in the company name, business email address, and create a password. Next, […]
