Subscribers who have active status are not bounced, unsubscribed, and have not reported spam. That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.
How to save sections in the Design Editor
Saving sections can be beneficial for future designs – it can reduce workload while designing a brand-new newsletter, furthermore, well-developed sections will save time and help you later. While in the drag & drop editor, hover over the needed section and click on the “Save” icon. Once the “Save” icon is clicked, the section will […]
How to save a newsletter’s design/template
Keeping newsletter design can be beneficial for future use, that’s why we advise saving final email designs. The saving process is quite simple. While in the editor, click on the “Design settings” button, then tap on “Save as template” Now your newsletter design is saved in the “Email templates” section under “My templates”, which can […]
The HTML element in Design Editor
The HTML element is essential for users who need to insert a custom-coded section or a full HTML template while using the “Drag & Drop” design editor. This feature allows you to have completely customized design elements. How can I use it? First of all, drag the “Custom HTML” element into the selected section, and […]
“Undo” and restore buttons
The “undo” button is pretty self-explanatory. It works the same way as on the other programs. It lets you go back on and restore previous designs or edit. The restore button works similarly, though it has few differences. For a start, it shows the exact date of the recent change and lets you move back […]
What additional information do I need to provide for my account’s verification?
In order to protect our clients against spam, we have sophisticated a system that flag accounts that contain suspicious information. In most cases, the system works fine; however, sometimes perfectly innocent accounts get flagged. Many factors contribute to this, so – if you see this notice, don’t worry. It might not even be something directly […]
Mobile features of the Design Editor
The new Design editor is more mobile responsive than ever. There’s a mobile view within the editor itself. You’ll be able to see how your campaign looks like on a mobile device, so you won’t need to send any campaigns to yourself to check how it looks on mobile. https://help.sender.net/wp-content/uploads/2019/03/Screen-Recording-2022-09-14-at-16.21.55.mov There are a few other […]
Image block editing with the Drag&drop editor
Let’s start with uploading the Image. It’s pretty simple – after you drag the image element into the block, the image library will pop out. In order to import your own image, press ‘Browse’ on the left bottom corner or simply drop the image file to the upload section. By the way, the Image Library […]
Getting invoice for wire transfer
Pro forma invoices can be paid via bank/wire transfer. The required bank information is listed in the pro forma invoice. In order to make wire transfer, head to the ‘Billing’ section on the main menu bar. Then choose a plan that is suitable for your needs. When the plan is selected, go back to the […]
How to include ‘View this email in your browser’ link in the imported HTML?
All the templates from our template library have the static block at the top that has the text ‘Is this email not displaying correctly? View it in your browser’. The content of the text in the templates cannot be changed but you are free to change the language and design. Click here to read more […]
