How to remove Sender logo from my emails and forms?

We add our branding to the bottom of subscription forms and campaigns if you use our platform with the Free Forever plan. They get removed once you choose to move to any of our paid plans or to the prepaid credits option. That’s it! If you got stuck on a specific task or can’t find […]

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Why does my account need to be verified and when will it be done?

Our Quality Assurance team carefully reviews all accounts to ensure compliance with our Terms of Service and anti-spam policies. This process helps prevent accounts from engaging in illegal activities or using unfair email marketing practices, such as sending campaigns to harvested or purchased lists. By doing this, we maintain high deliverability rates and safeguard Sender.net’s […]

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Email personalization with custom fields

To make your email campaigns a lot more personal, you can use any of your collected subscribers’ custom fields: first name, surname, order number, location, shoe size, preferences, etc., in the email subject line, email preview text and the campaign body itself. Here is how the dynamic text looks like: Here is how to insert […]

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I am creating an HTML campaign, but I can‘t send it out. The error message says : “Your email does not contain an unsubscribe link“.

This warning means that you have most likely inserted a code without the unsubscribe link or unsubscribe link is incorrect. All the templates must have a working unsubscribe link. Please insert the following HTML code line into the template: <a href=”{$unsubscribe_link}”>{$unsubscribe_text}</a> That’s it! If you are stuck on a specific task or can’t find a […]

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Inserting a video into an email campaign

All video links are converted to high-quality GIFs –  even if the video gets deleted or made private, your newsletter will still contain the video. https://help.sender.net/wp-content/uploads/2017/11/Screen-Recording-2022-11-11-at-11.05.05.mov If you are using a Youtube link, the privacy settings of the uploading party could prevent you from successfully inserting the video. When copying the URL from Youtube, make […]

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Do you have email templates?

You can find email templates in the campaign section. There is a variety of email templates in the second step of creating a campaign using Drag&Drop editor: All the templates are free to use. Please note that new and updated templates are occasionally added to the selection. That’s it! If you got stuck on a […]

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SPF, DKIM & DMARC parameters

You need to include Sender.net SPF, DKIM and DMARC parameters in your Domain DNS settings.  How does SPF work? SPF (Sender Policy Framework) is a DNS text entry that provides a list of servers that should be considered allowed to send emails for a specific domain. SPF follows the below steps to ensure the security of […]

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