In a nutshell, UTM Parameters are tags that you attach to the end of a URL in order to track each click of a link. Once you enable google analytics, the system will automatically add UTM parameters to the links within the campaign. There are three types of UTM parameters you can choose from to […]
Reports: understanding bounces
First of all, it is crucial to know about hard and soft bounces to be able to fully understand reports. If you don’t know what bounces are, please read the Soft vs Hard bounces article. Let’s assume this report is of a campaign you have previously sent. There are 76 506 sent emails. The report […]
How do I start? It’s easier than you think
Getting started is easier than you think – we managed to shorten registration process by a mile! Let’s start by signing up for a free plan. You can start by clicking here – next you will be brought to a registration page. Fill in the company name, business email address, and create a password. Next, […]
How do I import subscribers?
Subscribers can be imported via subscription section or by opening particular group and adding recipients within it. Let’s start by opening the Subscribers’ section and clicking the “Add subscribers” button. After the button is clicked, the import section will appear. Here we must choose how we’re going to do that: Via file (excel (xlsx., txt. or […]
How to delete unsubscribed or bounced email addresses?
If you need to delete the unsubscribed or bounced email addresses, you can do that with a few clicks. First, go to the subscriber’s section, then click on “Status” button and select “unsubscribed” or “bounced” when the option is selected, you will be presented with all unsubscribed and/or bounced recipients. Next, select all filtered recipients […]
How to create an automated welcome email?
Start by heading to the ‘Automation’ section and then clicking on the ‘Create new workflow’ button at the top. Next, you will need to select a trigger that will begin the whole automated sequence. In this case, we’ll pick the “Subscriber added to a group ” trigger, which means added subscribers will activate automation’s flow. […]
How do I delete my account?
In order to delete the account, click on “Settings” section tap on “Delete account” button on top. That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.
How to get an invoice for my order?
If you have made an order and want to download the invoice, you can find it in the “Billing” section. Here’s a brief video-guide on how it’s done. https://help.sender.net/wp-content/uploads/2020/09/Screen-Recording-2022-11-11-at-15.00.33.mov#t=,5 That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat […]
Where can I find active and unique subscribers?
The dashboard section holds several shortcuts. The subscription plan counters’ block is one of them. There is also a table with active subscribers, unique subscribers, and sent email counts. Another place where unique and active subscribers can be found is the billing section. Simply go to Settings -> Billing. That’s it! If you got stuck […]
How do I verify my domain?
Domain verification allows us to improve deliverability and it’ll only take a few minutes to do. Here is a comprehensive tutorial on the matter. First, open the dashboard and click on “Settings” then open Domains tab and finally tap on “Add domain” button. Next, you will need to enter your domain name and associated email […]
