Why does my account need to be verified and when will it be done?
Every account has to be verified by our Quality Assurance team to prevent approving any accounts that intend to send email campaigns to harvested or purchased lists. This lets us achieve maximum deliverability for all our users. After all, the high IP reputation that Sender.net earned is one of our major values. That’s why we thank you for your patience as this process is needed for your own and our other users’ good.
To get verified, you need to do a few steps:
- Import your subscribers.
- Create your first campaign.
- Add and verify your domain.
It might take up to an hour for the QA team to verify all of the accounts in the queue. Please be aware of our terms of service and anti-spam policy. If your account does not comply with our policies – it will most likely get suspended.
If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.