User’s creation is a pretty simple process: open the main dashboard, click “Settings” -> “Users” -> “Add User”. After that, you will need to add a business email address and password of the new user. That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, […]
Campaign’s management
Campaigns Here you will start creating email campaigns. When the campaign section is opened, users will access campaign library, which contains sent campaigns, drafts, scheduled campaigns, etc. Moreover, you can open campaign reports as well. More on them here. Let’s start by clicking on a “New campaign” button on the top. After the button is […]
Campaign’s Reports: Subscribers Actions
Subscribers Actions The subscriber’s activity section summarizes campaign performance, e.g., like how many recipients have opened it, how many recipients received the campaign, how many of them clicked on a particular link, how many unsubscribed, and etc. Let’s start by opening the dashboard and clicking on the campaign -> view reports section. Subscriber actions overview […]
Campaign’s Reports: Click Report
Click report section The click report shows newsletters click activity – heatmap. You will be able to see where subscribers clicked the most. Newsletters links are tracked and recorded to the report section – from here you will be able to gather required data and execute wanted actions. Let’s start by opening dashboard and clicking on […]
Campaign’s Reports: Overview
How do I use reports? After the campaign is sent, the system will begin to track, analyze data – clicks, opens, bounces, unique clicks, etc. The newsletters report is located behind the “View report” button on the campaign section. Reports are updated every few minutes. Here’s how the general overview looks: https://help.sender.net/wp-content/uploads/2020/09/reports.mp4 Overview Let’s start […]
Subscribers Management: Fields
Fields Fields are also known as custom fields and are generally used for email personalization and segmentation or filtration processes. It’s one of the ways to attach additional information to the subscriber, such as name, surname, location, etc. Custom fields are usually imported with recipients’ email addresses, although fields can be attached later in the […]
Subscribers Management: Segments
Segments Segment feature is usually used to build targeted audiences based on various conditions. To create a subscribers segment, conditions must be set according to one’s wishes. Let’s continue by clicking the “Create new segment” button. Next, you will be asked to identify the segment. After that, subscribers section will appear, and a new segment […]
Subscribers Management: Groups
Group tags are a way to identify recipients based on the information you hold on them. Group labels play a similar role as mailing lists, though there are a few differences. Each new subscriber must be put into a group upon the import or assigned to it before sending a campaign. Users can add multiple […]
Subscribers Management: Subscribers
All Subscribers All subscribers tab is the main section for managing subscribers. Here you can find all the essential tools: advanced filter, subscribers statuses, assigned groups, etc. Let’s continue to the image below: If you look closely, you can see that the group called “Tenant” is selected. When you choose a particular group, all recipients […]
General understanding of the Subscribers section
Subscribers section has several separate tabs: Subscribers Groups Saved segments Fields All Subscribers The subscribers section is the place where you find all subscribers in one place. Here you can find segmentation and filtration tools. These tools are used to classify different recipients by specific rules, statuses or behaviors. Subscribers will have a status icon […]
