There are several ways to add subscribers to your Sender account. Choose the method that works best for you. Import Methods 1. Import from a File Upload contacts from your computer using CSV, TXT, or MS Excel (.xlsx) files. Drag and drop your file or click “Import file” Maximum file size: 64MB The first row […]
Exporting Your Contacts
Exporting your contact database allows you to back up your data, analyze subscriber information, or migrate to other platforms. How to Export Contacts Step 1: Filter Your Contacts (Optional) Use the search bar to find contacts by email address Apply Email status filters (Active, Bounced, Unsubscribed, etc.) Apply SMS status filters for SMS subscribers Filter […]
Searching for Contacts
Finding specific subscribers quickly is essential for effective contact management. We provide multiple search and filtering options to help you locate contacts based on various criteria. Basic Search Use the main search bar to quickly find subscribers by entering their email address. Simply type the email address (partial or complete) in the “Filter subscribers” box […]
Updating Contact Information
Managing subscriber contact information effectively helps maintain clean lists and enables targeted communication. This guide covers how to update profiles, organize subscribers into groups, and add custom data fields. Accessing and Editing Profiles Navigate to any subscriber’s profile to view and edit their information. You’ll see their current contact details, group memberships, and any custom […]
Viewing Subscriber Details and Information
Need to check information about a specific subscriber? You can easily view detailed information about any contact in your Sender account, including their profile, activity, and engagement history. How to View Subscriber Details Go to Subscribers in the left sidebar Find the subscriber you want to view Click on the subscriber to open their profile […]
Get notifications for form submissions
Want to be instantly notified whenever someone submits your form? You can easily set up an automation that sends you an alert every time a new subscriber fills it out. Step-by-Step Setup Step 1: Create Your Form Navigate to Forms in your dashboard Click Create new form Choose your desired design from the available templates […]
Understanding Groups vs Segments
In Sender, you can organize subscribers with Groups or Segments. Each has a different purpose, and knowing the difference helps you manage your audience effectively. What Are Groups? Groups are static lists of subscribers that you create manually. Manual membership: You add subscribers to a group during import or later by editing their profile. Doesn’t change […]
Setting Up Your Landing Page
Landing pages are a powerful way to grow your audience, promote special offers, or collect leads — all without needing a separate website. With Sender’s built-in landing page builder, you can quickly create and publish beautiful, mobile and tablet-friendly pages that match your brand. Whether you want to launch a newsletter sign-up form, announce a […]
Writing Effective Email Subject Lines
Your subject line determines whether people open your email or delete it. 47% of recipients decide to open emails based on the subject line alone, so getting this right is crucial for your campaign success. Key Best Practice 1. Keep It Short Aim for 30-50 characters – Longer lines get cut off on mobile devices, […]
Downloading Email Campaigns as PDF
Need to save or share your email campaign offline? You can easily download any of your email campaigns as a PDF file. This is perfect for archiving campaigns, sharing with team members who don’t have account access, or including in reports and presentations. How to Download Your Campaign as PDF Step 1: Go to Email […]
