The width of the email template is 640px. That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.
How to remove subscribers?
Whether you want to remove one, multiple, or all subscribers, that can be easily achieved by going to Subscribers, ticking the box next to an email address, or selecting all subscribers at once. Once you select all the subscribers you want to remove, click “Actions” and “Delete”. That’s it! If you got stuck on a […]
How to create a copy of a campaign?
To create a copy of a campaign, go to Email campaign, click the arrow next to the campaign in question and select “Duplicate”. An exact copy of a selected campaign has been created. That’s it! If you got stuck on a specific task or can’t find a way to execute a particular job, contact our […]
Can I change the email address of a subscriber?
There is no direct way to change the email address of a subscriber within a system. You will have to upload the new email address as a new subscriber. If you want to maintain additional subscriber data and change only the email address, you need to export the subscriber, change the email address in the […]
How to set up anniversary/birthday automation?
Setting up a celebratory email can be a great way to surprise and congratulate a customer on their birthday or another occasion. The setup takes little time. Firstly, go to Subscribers -> Fields and create a date type field for Birthday. Secondly, go to Automations -> Create new workflow, name it and choose the “Anniversary […]
How to add a background image to a campaign?
A background image can be added to the whole campaign or to a particular section. To add a background image to the whole campaign, click “Design settings”, on the right side, you will see Background image option in the “Template settings” section. Click “Change” and choose an image that you want. To add a background […]
I have accidentally removed my subscribers. What do I do now?
Do not worry! Make sure you know the exact date your subscribers got deleted and get in touch with us via LiveChat or [email protected] and we will recover your removed contacts. That’s it! If you are stuck on a specific task or can’t find a way to execute a particular job, contact our support team […]
How to set up an auto-resend of an email campaign?
The “Auto resend” option is a great way to reach out to those subscribers that did not open your initial campaign. You can enable the “Auto resend” option in the first step of creating a campaign. Please note that the “Auto resend” option is available for paid plans only. Once you enable it, you have […]
How can I share my sent campaign?
After you send your campaign, you have the option to obtain a link to send it to whomever you want or you can share it straight from Sender. Go to Email campaigns, click the arrow next to the campaign in question and choose “Share”. You can copy the link or choose a social platform that […]
Is there a mobile application for Sender?
The short answer is no. But you can easily access all the features using a mobile internet browser. Creating a campaign might be challenging (yet possible!), but other than that, you do a lot via your mobile phone. Here is a short video on how the platform looks on a mobile device: https://help.sender.net/wp-content/uploads/2022/12/Untitled-video-Made-with-Clipchamp.mp4 That’s it! […]
