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Home/Knowledge Base/SMS campaigns

SMS sending numbers

Last Updated: Feb 5, 2024

There are two ways to add sending numbers – Toll-free (available in USA and Canada) and Alphanumeric (not supported in USA and Canada).

Toll-free numbers

They can be chosen from randomly generated numbers. If you need another number, refresh the page, and the system will generate new ones. There is no option to select a specific number because the system generates them automatically.

Please note that toll-free numbers must be verified. More on Toll-Free number verification here.

Alphanumeric

It is possible to add up to 11 symbols for Alphanumeric numbers. It should be associated with the company name. Once the Alphanumeric number is added, our QA team reviews it.

No multimedia support.
Alphanumeric Sender IDs, as well as toll-free numbers are allowed for text only, no MMS or images can be sent.

No two-way or keywords. Recipients cannot respond to messages from this number type.

That’s it!

If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.

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