If your domain is used by multiple services to send emails e.g. Sender, Gmail, or your web host, you need to merge SPF records into one. Having multiple SPF records for a domain causes validation errors, which can lead to email delivery issues. What Is an SPF Record? An SPF (Sender Policy Framework) record is […]
Fixing Form Issues and Problems
Encountering issues with your sign-up forms? This guide covers common problems and how to resolve them. Form not displaying Problem: Your form isn’t showing up on your website or landing page. Solutions: Verify the embed code is correctly placed in your website’s HTML Check that JavaScript is enabled on your website Clear your browser cache […]
Add CAPTCHA to Your Sign-Up Forms
CAPTCHA helps protect your sign-up forms from spam and bot submissions by verifying that real people are subscribing to your list. This keeps your subscriber data clean and improves your email deliverability. What is CAPTCHA? CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a security feature that challenges users to […]
Segments Usage
Segments help you target specific groups of subscribers across your campaigns and workflows. Here’s how you can use segments in different areas of your platform. Contact management Use segments to organize and manage your subscribers more effectively. View segment members – Click “View” next to any segment to see all subscribers who currently match the […]
Manage Your Segments
Once you’ve created segments, you’ll need to manage them effectively to keep your targeting accurate and organized. This guide covers how to view, edit, duplicate, and delete your segments. Viewing your segments Access all your segments from the segments dashboard. Here you can see: Segment name – The label you assigned to each segment Active […]
Examples of Segments
Segments help you target the right users at the right time. Here are practical examples you can use as inspiration for creating your own segments. Engagement segments Active users Users who have engaged with your campaigns recently. Opened at least once in the last 30 days, OR Clicked at least once in the last 30 […]
About Segments
Segments are dynamic groups of users or customers that are automatically updated based on specific criteria you define. They allow you to organize and target your audience based on shared characteristics, behaviors, or attributes. Unlike static lists, segments update in real-time as users meet or no longer meet your criteria, ensuring your targeting is always […]
Overview of the Segments Page
Learn about the Segments page in Sender and how to navigate its features for creating and managing contact segments. What is the Segments Page? The Segments page is your central hub for creating, viewing, and managing all your contact segments. It allows you to build dynamic filtered lists based on specific criteria like engagement, behavior, […]
Available Segmentation Conditions
Explore all the filtering options available in Sender to create precise contact segments for targeted campaigns. What Are Segmentation Conditions? Segmentation conditions are the criteria you use to filter and organize your contacts. By combining different conditions, you can create highly specific segments that match your campaign targeting needs. Accessing Segmentation Filters To use segmentation […]
Managing Duplicate Recipients Across Multiple Lists
Learn how Sender handles contacts who appear in multiple groups and best practices for organizing your contact lists. Understanding Contacts in Multiple Groups In Sender, a single contact can belong to multiple groups simultaneously. This flexibility allows you to organize contacts based on different criteria like customer status, interests, location, or engagement level. How Sender […]
