Brand Assets is a powerful feature that allows you to save your brand’s visual identity—including your logo, colors, fonts, and social media links—so they are automatically applied to all your email campaigns and templates. This ensures consistent branding across all your marketing communications without having to manually configure each campaign. How to access brand assets […]
How to migrate to Sender?
Migrating your subscriber list to Sender is easy and straightforward. We have multiple methods to help you transfer your contacts seamlessly, whether you’re moving from another email marketing platform or importing your existing list. This guide will walk you through all available migration options, helping you choose the best method for your needs. How to […]
How to enable theme app extension for your Shopify store?
Once you connected your Shopify store to Sender, it is important to enable theme app extension to add subscription forms with less hassle. Here is how the whole process looks like: https://help.sender.net/wp-content/uploads/2026/01/My-Movie-2.mov How to insert your embedded form Go to your Sender account, access the Form section and head to the overview page of the […]
Transactional emails
Transactional emails are automated messages sent to individual users in response to specific actions, such as password resets, order confirmations, welcome emails, and account notifications. This guide will walk you through setting up transactional email sending in Sender. Before you begin, make sure you have verified your domain and its DNS parameters (SPF, DKIM and […]
Transactional Email Feature
We are excited to announce that Transactional Emails are now available across all Sender plans—from Free to Enterprise. Whether you need to send password resets, order confirmations, or shipping notifications, you can now manage everything within the same ecosystem you use for your marketing campaigns. We’ve designed our transactional infrastructure to ensure high-speed delivery, robust […]
Your Guide to the New Sender Dashboard
The new dashboard provides a comprehensive view of all your marketing performance in one place. Key features All-in-one performance view for emails and SMS Sales performance tracking with revenue breakdown Traffic and reach analytics Best-performing email campaigns overview Subscriber growth monitoring with detailed insights Personalized marketing recommendations Integrated marketing calendar Export functionality for all reports […]
How to Merge SPF Records
If your domain is used by multiple services to send emails e.g. Sender, Gmail, or your web host, you need to merge SPF records into one. Having multiple SPF records for a domain causes validation errors, which can lead to email delivery issues. What Is an SPF Record? An SPF (Sender Policy Framework) record is […]
Fixing Form Issues and Problems
Encountering issues with your sign-up forms? This guide covers common problems and how to resolve them. Form not displaying Problem: Your form isn’t showing up on your website or landing page. Solutions: Verify the embed code is correctly placed in your website’s HTML Check that JavaScript is enabled on your website Clear your browser cache […]
Add CAPTCHA to Your Sign-Up Forms
CAPTCHA helps protect your sign-up forms from spam and bot submissions by verifying that real people are subscribing to your list. This keeps your subscriber data clean and improves your email deliverability. What is CAPTCHA? CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a security feature that challenges users to […]
Segments Usage
Segments help you target specific groups of subscribers across your campaigns and workflows. Here’s how you can use segments in different areas of your platform. Contact management Use segments to organize and manage your subscribers more effectively. View segment members – Click “View” next to any segment to see all subscribers who currently match the […]
