Why did you suspend my account?
Last Updated:
An account is usually suspended because it does not comply with our anti-spam policy. The most common reasons could be:
- More than 0.15% spam complaint rate
- More than 5% bounce rate
- More than 1% unsubscribe rate
Another frequent reason may be because of the sent content. We strictly prohibit these types of content:
- Affiliate marketing
- Gambling, betting
- Forex, stock trading tips, “get rich quick”, “work at home”, etc.
- Pornography, escorts, dating services
- Drugs, male enhancement pills, etc.
- Email campaigns for multiple companies to the same list (“solo email ads”)
- Loans
That’s it!
If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.
