Learn about the Segments page in Sender and how to navigate its features for creating and managing contact segments.

What is the Segments Page?

The Segments page is your central hub for creating, viewing, and managing all your contact segments. It allows you to build dynamic filtered lists based on specific criteria like engagement, behavior, demographics, and custom attributes.

Accessing the Segments Page

To access the Segments page:

• Click on Subscribers in the left navigation menu
• Select Segments from the submenu
• You’ll see your segments overview

The Segments Page Interface

Main Components of the Segments Page

Page Header

At the top of the page, you’ll find:

• Back to Subscribers button – Returns you to the main subscribers list
• Segments title – Confirms you’re on the segments page
• Help icon – Access documentation and support
• Notifications – View system notifications
• Account menu – Access your account settings

Search and Filter Bar

Located below the header:

• Filter segments search box – Quickly find specific segments by name
• Search through your existing segments to locate the one you need

Create New Segment Button

On the right side of the page:

• “Create new segment” button – Click to start building a new segment
• Opens the segment creation interface with advanced filtering options

Segments List

The main area displays all your existing segments:

• Segment names and descriptions
• Contact count for each segment
• Creation date and last modified information
• Quick access to edit or view each segment

Creating a New Segment

When you click “Create new segment”, you’ll access:

Advanced Filter Interface

The filtering system where you can:

• Select condition categories (Subscription Status, Subscriber Details, Campaign Activity, etc.)
• Choose specific conditions within each category
• Set parameters for each condition
• Add multiple conditions using “Add condition”
• Create alternative condition sets using “Add another set of conditions”

Filter Preview

As you build your segment:

• View the number of contacts matching your criteria in real-time
• See a preview of contacts who meet the conditions
• Verify your segment before saving

Segment Actions

After creating your segment:

• Save the segment with a descriptive name
• Edit segment conditions at any time
• Delete segments you no longer need

Navigation Tips

Finding Segments Quickly

Use the filter search box to locate segments by:

• Segment name
• Keywords in the description
• Partial name matches

Organizing Your Segments

Keep your segments page organized by:

• Using clear, descriptive names
• Including dates or version numbers when relevant
• Archiving or deleting unused segments
• Grouping similar segments with consistent naming conventions

That’s it!

If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.