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Home/Knowledge Base/Campaign management

I’m having trouble uploading an image. It says “Invalid format”, what can I do?

Last Updated: Jul 11, 2022

The image block accepts .jpg, .png, and .gif type files. If the type is correct, but you’re still having trouble, please contact [email protected] and attach the image so the technical team can investigate what the issue might be.

That’s it!

If you are stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.

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