Use forms.app to create any online forms, e.g., feedback forms. Such forms act as digital questionnaires that businesses use to collect customer feedback and help understand customer experiences, identify areas for improvement, and ultimately improve customer satisfaction.
To make sure that the customers are more inclined to leave a feedback, inform them about a discount code provided at the end of the process, which can be setup to be sent automatically via email using Sender’s automation workflow. The instructions for that will be given at the end of the post.
To start, make sure to have or create a forms.app account. Once you have that, head to your forms.app account and follow this tutorial:
To provide the discount code via an automated email campaign at the end of filling out the feedback form, let’s create an automation workflow at Sender.
Now, once a customer fills out the feedback form, they will be put into the selected group, which triggers the automation in Sender and sends them an email with a discount code as a sign of gratitude.
That’s it!
If you got stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.
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