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Home/Knowledge Base/Automation

How to create an automated abandoned cart email?

Last Updated: Jul 10, 2025

Go to Automations -> Create new workflow. An automated abandoned cart email can be created by choosing the “A cart is abandoned” trigger. Then you should add a delay. Next, select the newsletter template called “Abandoned cart”. This template can be customized as needed – simply leave the section with {$cart_contents} script.

However, don’t forget to activate the workflow – otherwise, it won’t work. Click on “Activate” button when you’re done.

Here’s how the whole process looks in motion:

Note: Abandoned cart trigger requires integration with your WordPress or Shopify e-commerce shop.

That’s it!

If you are stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.

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