Sender Help Center
  • Home
  • Pricing
  • Knowledgebase
  • Log In
  • Get Started
Menu
Sender Help Center
Close menu
Home Pricing Knowledgebase
Log In Get Started
Floating Floating Floating Floating Floating

Knowledge Base

Search
  • Boosting deliverability
  • Campaign management
  • Campaign reports
  • Drag & Drop design editor
  • E-commerce
  • Email Automation
  • Getting started with Sender
  • Integrations
  • Pricing and limits
  • SMS campaigns
  • Subscriber management
  • Subscription forms
  • Terms of service
Knowledge Base
FAQ Contact Us
Home/Knowledge Base/Boosting deliverability

How do we maintain your IP address reputation?

Last Updated: Aug 9, 2023

Shared IP address

  • Sender ensures strict policies for the content that can be sent using our platform and infrastructure;

  • We follow clear and established thresholds for the permissible percentage of unsubscribes, spam reports, and hard-bounces before the account gets temporarily or permanently suspended;

  • Cold emailing any scraped or purchased lists i.e. contacts who have not opted into your lists is strictly prohibited;

  • Any abuse of these guidelines attracts an instant temporary or permanent suspension of the said account.

All said and done, even with a shared account you are in very good hands since we maintain optimal infrastructure to facilitate world-class deliverability for your business.

Dedicated IP address

  • The dedicated IP address allocated to your account is already pre warmed-up so you can start sending from the get-go;
  • This point on, your IP address reputation rests completely on your best sending practices.

That’s it!

If you are stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.

Premium capabilities Feels enterprise,
minus the price

All the features your business needs to acquire high-quality leads, grow sales, and maximize revenue from campaigns
using one simple dashboard.

Get Started For Free
Get Started For Free
shape 1
shape 2
shape 3
Sender Help Center
Product
FeaturesAutomated emailsAutomated texting serviceText messaging serviceFree newsletter creatorFree bulk email senderMailto link generatorEmail countdown timerEmail blasterIntegrationsAPIPricing
Resources
Marketing blogEmail campaignsSms campaignsEmail template buildersEmail marketing servicesBulk email servicesCheapest Email MarketingPlatformsSMS marketing servicesMailchimp alternativesBrevo alternativesActiveCampaign alternativesEmail subject lines
Support
Help centerTraining videosMigration serviceReport abuse
Company
Contact usAffiliate programTerms of serviceAnti-SPAM policyPrivacy policyBlog guidelinesBrand assetsSender Academy
© 2012-2025 Sender.net