About Account Verification
In order to provide users with the best possible email marketing experience and avoid email deliverability problems, we take mailing practices seriously.
We do this by ensuring that our email sending infrastructure, responsible for sending your emails, is maintained at the highest quality and excellent IP reputation.
To maintain email-sending infrastructure, we actively monitor all sendings across the platform. For new accounts, we also conduct a comprehensive account verification check that considers multiple factors.
For an account to be verified, there has to be a legitimate website added and verified. A campaign that reflects the verified website’s content also must be created.
The QA department reserves the right to request additional information about the account and the subscriber-gathering process.
If you are stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.