The documentation of our Prestashop plugin

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This is the official documentation for’s Integration Module for Prestashop.


  • You will need a account.
  • A working Prestashop store (version 1.6.10 or newer)


  • Subscription forms
  • Web-Push Notifications
  • Auto-subscription of new users
  • Cart tracking
  • Abandoned cart reminder using’s automation
  • Quick product import to your campaigns
  • Guest cart capture
  • Converted cart tracking
  • Fully loaded integrations


  1. Head to and log into your account
  2. Click here to download the Prestashop plugin
  3. Go to your Prestashop admin panel. Go to the ‘Modules and Services’ section. Then click ‘Add a new module’. Next, click ‘Choose a file’ and choose the file you have downloaded from
  4. Click ‘Upload this module’
  5. Go to ‘Emailing & SMS’ section, find’s module and click ‘Install’
  6. You will be redirected to the module’s setup page
  1. Authenticate the plugin by clicking ‘Authenticate’. It may ask for’s credentials if you’re not currently logged into
  2. Enjoy!

Here’s a short video of the installation process:


Enabling/Disabling the ‘Track new sign ups’ feature

This feature allows you to capture new customers automatically and add them to the selected subscribers list. It is especially useful for automated welcome emails.

The feature is enabled by default. To stop the ‘Track new sign ups‘ click on the the ‘Disable’ button.

Enabling/Disabling the ‘Guest cart tracking’ feature

Once the ‘Guest cart tracking’ is activated – all guest customers carts will be tracked if the email was submitted. In basic terms, that means that if the guest customer proceeds to checkout or creates an account or uses the instant checkout profile the cart will be tracked. It’s then possible to send the customer an abandoned cart reminder via our Automation tool to remind him about the items he left in the cart.

The feature is enabled by default. To start ‘Guest cart tracking’ click on the ‘Enable’ button.

Keep in mind that you will have to select a’s Mailing list to which your guest emails will be saved in the “Customer and Guest List” section. 

(NOTE: We only track emails if the customer agrees to receive newsletters upon checkout or registration)

Selecting a list to which collected subscribers will be placed

In the section “Customer and Guest List” you will need to select a list to which both customer and guest email addresses will be transferred.

Simply click on the “Select a list” field and choose the preferred mailing list.

Product import feature

This feature is always enabled.

This feature allows you to easily import products into the’s email creator. All you need to do is to copy the product’s link and the system will automatically import the product to your email’s product block.


When enabled, a subscription forms will appear in the Module positions menu. It allows you to insert your’s subscription form into your web page. All your forms must be created via the’s Form creator. Once the form is created, you can see it in your plugins menu.

Enabling/Disabling the ‘Forms’

Head to the ‘Forms’ section in your’s plugin menu

The feature is disabled by default. To enable the subscription form click the ‘Enable’ button and select a form.

Here’s a short video to show you the process:


In order for people to subscribe to your Push notifications, they have to click on your Push notifications icon and agree to receiving notifications. This feature adds the Push notifications icon to your website. You can manage the push campaigns in your account’s dashboard.

Creating the Push Project

Create your Push Project at – Push campaigns

Here are some articles from our Knowledge base you should definitely read – Web push notifications

Enabling/Disabling Push Notifications

In order for the Push notifications icon to appear on your website you must first have a Push project created

This is the Push notifications icon

Then click ‘Push Notifications’ in the ‘ Settings’ menu and click the button ‘Enable’

Here’s a short video to show you the process:


Cart tracking

There are two types of cart tracking: Logged in Customers and Guest Customers (if  the instant checkout feature is enabled). You can choose separate lists for each group. If the tracking feature is enabled, there are a few requirements to be met in order for us to track the cart data. There must be an email provided, and the user must have agreed to receiving letters from you.

With the ‘Cart tracking’ feature you can use the’s tools to automate your communication with your customers. This was physically impossible prior to that.