The documentation of our Prestashop plugin

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v1.0.7 DESCRIPTION

This is the official documentation for Sender.net’s Integration Module for Prestashop.

PREREQUISITES

  • You will need a Sender.net account.
  • A working Prestashop store (version 1.6.10 or newer)

KEY FEATURES

  • Subscription forms
  • Web-Push Notifications
  • Auto-subscription of new users
  • Cart tracking
  • Abandoned cart reminder using Sender.net’s automation
  • Quick product import to your campaigns
  • Guest cart capture
  • Converted cart tracking
  • Fully loaded integrations

INSTALLATION PROCESS

  1. Head to app.sender.net and log into your account
  2. Go to the ‘API’ section and download the Prestashop plugin
  3. Go to your Prestashop admin panel. Go to the ‘Modules and Services’ section. Then click ‘Add a new module’. Next, click ‘Choose a file’ and choose the file you have downloaded from Sender.net
  4. Click ‘Upload this module’
  5. Go to ‘Emailing & SMS’ section, find Sender.net’s module and click ‘Install’
  6. You will be redirected to the module’s setup page
  1. Authenticate the plugin by clicking ‘Authenticate’. It may ask for Sender.net’s credentials if you’re not currently logged into Sender.net
  2. Enjoy!

Here’s a short video of the installation process:

FEATURES

Enabling/Disabling the ‘Track new sign ups’ feature

This feature allows you to capture new customers automatically and add them to the selected subscribers list. It is especially useful for automated welcome emails.

The feature is enabled by default. To stop the ‘Track new sign ups‘ click on the the ‘Disable’ button.

Enabling/Disabling the ‘Guest cart tracking’ feature

Once the ‘Guest cart tracking’ is activated – all guest customers carts will be tracked if the email was submitted. In basic terms, that means that if the guest customer proceeds to checkout or creates an account or uses the instant checkout profile the cart will be tracked. It’s then possible to send the customer an abandoned cart reminder via our Automation tool to remind him about the items he left in the cart.

The feature is enabled by default. To start ‘Guest cart tracking’ click on the ‘Enable’ button.

Keep in mind that you will have to select a Sender.net’s Mailing list to which your guest emails will be saved in the “Customer and Guest List” section. 

(NOTE: We only track emails if the customer agrees to receive newsletters upon checkout or registration)

Selecting a list to which collected subscribers will be placed

In the section “Customer and Guest List” you will need to select a list to which both customer and guest email addresses will be transferred.

Simply click on the “Select a list” field and choose the preferred mailing list.

Product import feature

This feature is always enabled.

This feature allows you to easily import products into the Sender.net’s email creator. All you need to do is to copy the product’s link and the system will automatically import the product to your email’s product block.

FORMS

When enabled, a Sender.net subscription forms will appear in the Module positions menu. It allows you to insert your Sender.net’s subscription form into your web page. All your forms must be created via the Sender.net’s Form creator. Once the form is created, you can see it in your plugins menu.

Enabling/Disabling the ‘Forms’

Head to the ‘Forms’ section in your Sender.net’s plugin menu

The feature is disabled by default. To enable the subscription form click the ‘Enable’ button and select a form.

Here’s a short video to show you the process:

PUSH NOTIFICATIONS

In order for people to subscribe to your Push notifications, they have to click on your Push notifications icon and agree to receiving notifications. This feature adds the Push notifications icon to your website. You can manage the push campaigns in your Sender.net account’s dashboard.

Creating the Push Project

Create your Push Project at Sender.net – Push campaigns

Here are some articles from our Knowledge base you should definitely read – Web push notifications

Enabling/Disabling Push Notifications

In order for the Push notifications icon to appear on your website you must first have a Push project created

This is the Push notifications icon

Then click ‘Push Notifications’ in the ‘Sender.net Settings’ menu and click the button ‘Enable’

Here’s a short video to show you the process:

E-COMMERCE FEATURES

Cart tracking

There are two types of cart tracking: Logged in Customers and Guest Customers (if  the instant checkout feature is enabled). You can choose separate lists for each group. If the tracking feature is enabled, there are a few requirements to be met in order for us to track the cart data. There must be an email provided, and the user must have agreed to receiving letters from you.

With the ‘Cart tracking’ feature you can use the Sender.net’s tools to automate your communication with your customers. This was physically impossible prior to that.

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